Global item shippingfor lost items and luggage.LID delivers worldwide
Ship hotel-stored items, lost items, and travel luggage with one service.From pickup and packing to customs and delivery, LID handles the full shipping flow.
Trusted Performance
Shipped to 198 countries worldwide, trusted by leading hotels
Partners
Officially partnered with 40 leading five-star and premium hotels in Seoul. Trusted luxury hotel concierges recommend LID first.
Items Shipped
We have completed thousands of tourist shopping-bag and lost-item deliveries with a 0% damage rate. Transparent AI quotes and the dedicated LID Bag protect shipments end to end.
Delivery Countries
We ship daily to key destinations across East Asia, North America, and Europe, including Japan, the U.S., and Taiwan. With top couriers like FedEx and EMS, we deliver safely to your doorstep.
Services at a Glance
Shopping delivery, luggage delivery, and Left Item Delivery—everything to keep your trip light.
Shopping Delivery
Ship purchases and stored items from your hotel straight to your home.
Customer Lost Items
Customers apply directly and we help recover and ship worldwide.
Hotel Lost Items
Apply via the hotel link and we recover and deliver worldwide.
Luggage Delivery
"Travel Light, Move Smart"—premium options with careful handling.
No Packing
Leave your bag as-is; no repacking needed.
Hands Free
Skip the heavy carry to the airport—we handle the process.
Smart Saving
Often cheaper than excess baggage fees.
3 steps on your phone
Scan the QR on the brochure/bag → enter shipping info & pay → leave it at the lobby and track in real time.
Contact UsSafe Delivery to 198 Countries Worldwide
Our delivery experts handle different customs regulations for each country
Coverage across 198 countries including Japan, China, USA, and Europe
Why Choose LID?
LID solves all the concerns hotels have
Zero Staff Burden
We handle all item shipping tasks, saving your staff's time.
Satisfaction ↑
Hotels using LID saw a 20-30% increase in customer review scores.
3x Faster Processing
3 times faster processing speed than regular courier services.
Safe Delivery
Insurance coverage protects against loss and damage risks.
Customer Reviews
Honest reviews from customers who used LID service
LID shipped my hotel-stored items to Japan safely. Really fast and friendly service!
Tanaka
Japan
LID delivered my items from a Seoul hotel to the USA safely. Professional service and great communication!
John Smith
USA
LID delivered my important items to China quickly and safely. Very satisfied with the service!
Wang Li
China
Partners
Frequently Asked Questions
Find answers to common questions about LID service
Scan the QR on the brochure/dedicated bag, enter shipping info and pay, then leave it at the lobby. You can track delivery in real time.
No. Leave your bag as-is. We can add Air-cell / double-box packaging if needed.
Premium same-day options may be available depending on route and operating conditions.
Flammables/chemicals, batteries or e-cigarettes, valuables/cash/IDs, perishables, and weapons/contraband are restricted.
Yes. Apply via the link sent by your hotel and we’ll recover and ship worldwide.
Pricing depends on size, weight, and destination, and is designed to be cheaper than excess baggage fees.
Still have questions?
Contact Us