Services at a Glance
From shopping delivery and luggage delivery to lost-item recovery, LID helps with common travel inconveniences in one place.
Shopping Delivery
Send shopping items left at your hotel directly to your home.
Customer Lost Items
Customers can register lost items directly. After confirmation and recovery, we arrange overseas shipping or return.
Hotel Lost Items
Apply through the link provided by the hotel, and we guide the process from confirmation to delivery.
Luggage Delivery
"Travel Light, Move Smart" Leave luggage movement to LID and focus on your trip.
No Packing
Leave your bag as-is; no repacking needed.
Hands Free
Skip the heavy carry to the airport—we handle the process.
Smart Saving
Often cheaper than excess baggage fees.
3 steps on your phone
Scan the QR on the brochure/bag → enter shipping info & pay → leave it at the lobby and track in real time.
Contact UsSafe delivery to 198 countries worldwide
Our shipping specialists review and guide you through country-specific delivery and customs rules
Coverage across 198 countries including Japan, China, USA, and Europe
Why Choose LID?
LID helps hotels handle the shipping work that often creates extra burden
Zero Staff Burden
We handle all item shipping tasks, saving your staff's time.
Satisfaction ↑
Hotels using LID saw a 20-30% increase in customer review scores.
3x Faster Processing
3 times faster processing speed than regular courier services.
Safe Delivery
Insurance coverage protects against loss and damage risks.
Customer Reviews
Honest reviews from customers who used LID service
LID shipped my hotel-stored items to Japan safely. Really fast and friendly service!
Tanaka
Japan
I received the items I left at a Seoul hotel safely in the U.S. The process was smooth and communication was quick!
John Smith
USA
My important items were delivered to China quickly and safely. I was very satisfied with the service!
Wang Li
China