Lost item recovery & international delivery (Left Item Delivery)
Did you leave something at your hotel? LID Left Item Delivery helps recover it all the way.
Apply via the link sent by your hotel and we’ll confirm, recover, and ship it safely worldwide.
Apply via the hotel link
Use the link sent by your hotel to start your request quickly.
Provide the location, time, and item details to begin confirmation.
Step-by-step process
We guide each stage from request to delivery.
- 1) Link request (location, item, time, contact)
- 2) Storage confirmation and recoverability check
- 3) Recovery & packing, then finalize shipping option
- 4) Trackable international shipping / return
Safe packing & tracking
We recommend packing and shipping options based on item characteristics to reduce loss or damage.
Trackable delivery is provided whenever available.
Prohibited items
For safe transport, the items below are restricted.
Restricted items
Common restricted items (all destinations).
Total 0 restricted items
No matching items.
Final acceptance depends on the carrier and destination regulations.
Related pages
Hotel & accommodation
Recover and ship items left behind at hotels and accommodations.
Airport lost & found
Help with items stored by an airport lost and found office or airline.
Taxi lost item
Confirmation support based on drop-off time and route.
Hotel → other regions in Korea
Support luggage delivery from hotels to other regions in Korea.
FAQ
How do I apply?
Use the link sent by your hotel to start the request. If you don’t have a link, share the location and booking details and we’ll guide you.
What is the process?
Request → storage confirmation/recovery → packing & shipping option → trackable delivery.
What items are prohibited?
Flammables, batteries/e-cigarettes, valuables/cash/IDs, perishables, and weapons/contraband are restricted.
How do you pack items?
We apply safety-oriented packing based on item characteristics to reduce damage risk.
Is tracking included?
We prioritize trackable shipping options, though availability can vary by destination and carrier.
How is pricing determined?
Pricing depends on size/weight, recovery complexity, packing/shipping options, and destination. It’s confirmed after request.