Airport lost & found support

Airport lost items may be handled by the airport office, an airline or a terminal facility, which can make them harder to locate.

We organize key details such as the terminal, time and flight information, then help recover and return the item through trackable international shipping.

Start an airport lost item requestPricing

First, find the right lost-and-found office

The office handling your item may differ depending on whether you lost it before or after security, at the gate, or near baggage claim.

  • Where and when you lost it, such as at the gate, lounge, or baggage claim
  • Terminal and flight details, if available
  • Whether the airport or airline is holding the item

Details that help us find your item

The time, location, and flight details can make an airport search much faster.

  • Departure and arrival airports, terminal, and flight number
  • Approximate time and your route through the airport
  • Color, brand, model, and photos of the item, if available

Before your item is shipped

Import rules vary by destination. Batteries, liquids, and other restricted items may limit the available shipping options.

We check the item first and suggest alternatives where possible.

Multilingual support

Guidance is available in nine languages so travelers can follow each step with confidence.

Related pages

Hotels and accommodation
Recover and ship items left behind at hotels and accommodations.
Taxi lost item
Help identifying the taxi using your drop-off time and route.

FAQ

What’s the difference between an airport and an airline lost and found?
It depends on where the item was lost and local policies. Areas beyond security may be handled by a different organization.
Can I request help without flight information?
Yes, but terminal, time window, and route details become more important. Share as much as you can.
Can you ship electronics like laptops or cameras?
It depends on battery restrictions and destination rules. We’ll guide you through available shipping options by item category.
What if the holding period has expired?
Holding periods vary. We’ll check what we can and share alternatives if it’s no longer held.
Is tracking included?
We prioritize trackable shipping options. Availability may vary by destination and carrier.
International shipping for airport lost items | LID